The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with ESSYELLO hereinafter referred to as “ESSYELLO”, “us” or ”we”, at the ESSYELLO website or mobile website.

By using shop.essyello.com, essyello.com and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.

Only persons 18 years or older, who are not under guardianship, can place an order. If you pay with debit card or Gift Card you can place an order from 16 years.

The inclusion of any products or services on essyello.com or shop.essyello.com at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on shop.essyello.com or essyello.com at the time you place your order.


Prices and delivery charges
The prices displayed at shop.essyello.com include the statutory Value Added Tax but do not include a delivery charge (different conditions apply on specific wholesale transactions).

The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the check-out process. Our standard delivery fee varies upon the delivery country and city.


Ordering/conclusion of contract
The ordering options available to you are via shop.essyello.com.

Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity.


ESSYELLO endeavours to dispatch orders in the fastest possible time and in the order in which they are placed. We aim to deliver within 10 days following confirmation of an order, unless otherwise agreed. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events. In the unlikely event the delivery time exceeds 30 days, you may cancel your order.

Before you place your order, you will be informed of the expected delivery details. Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation with your expected delivery details.

If your order does not arrive by the scheduled date, please contact Essyello Customer Service via email at info@essyello.com


Payment methods
You can pay for your goods in various ways as set out below.

Credit card or debit card
You can enter your payment details at the time you place your order using a valid credit or debit card. ESSYELLO reserves the right to check the validity of the credit or debit card, its credit status in relation to the order value and whether the address data of the purchaser is correct. We may refuse orders depending on the result of these checks.

When paying by PayPal, ESSYELLO reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. ESSYELLO reserves the right to deny any purchase.

We also accept payments made with I-DEAL or direct bank transfer. Merchandise will be sent to delivery destination once payment is confirmed.

Our Liability
ESSYELLO is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity.

Our maximum liability to you for any loss or damage arising in connection with your order on shop.essyello.com shall be limited to the total price of your order.


Colours and measurements
We make all reasonable efforts to accurately display the attributes of our products, including composition and colours. The colour you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colours.

An item’s measurements given on essyello.com are only approximate values to give you a better understanding of the model or fit of that specific item, and not a definite guarantee of the actual measurements of the item you receive. The final measurements of an item may vary depending on the material used in its production.


Company Information

Sauling Wong

NIF/VAT # Y0243112Q

Barcelona 08003


Email: info@essyello.com